Texas Health & Human Services Commission
Program Specialist V/Web Content Specialist for Family Support Services
• Managed and maintained two websites (combined 500+ webpages) and an employee SharePoint.
• Managed a successful website migration to a modern CMS, ensuring zero data loss and minimal
service disruption.
• Spearheaded a project to improve website and document accessibility to comply with WCAG 2.0
standards to enhance user experience for internal and external stakeholders with disabilities.
• Successfully managed and coordinated the publication of articles for the parenting tips websites.
• Collaborated with cross-functional teams to redesign the public-facing website.
• Implemented a content audit and organization initiative for the two websites.
• Led the design and implementation of a SharePoint-based intranet for employees, including a
dashboard, document management, and a recognition program.
• Handled accessibility for websites, documents, and other projects for the department before final
approval.
